The Disability Discrimination Act 2005 requires public bodies to eliminate unlawful discrimination and harassment against disabled people and to promote equality of opportunity between disabled people and other persons.

The act ensures accessibility to services and information for all individuals within the company and externally for service users and customers.

Organisations are more likely to comply with the DDA if they arrange for an Access Audit of their premises to be conducted and draw up an access plan or strategy. Acting on the results of such an evaluation may reduce the likelihood of legal claims.